Cookie Policy

This Cookie Policy explains how Sendit ("we", "us", or "our") uses cookies and similar technologies to recognize you when you visit our website and use our webmail platform and APIs (collectively, the "Services"). It explains what these technologies are, why we use them, and your rights to control our use of them.

1. What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by online service providers to facilitate and help to make the interaction between users and websites faster and easier, as well as to provide reporting information.

2. Our Privacy-First Promise

Because Sendit is a premium, ad-free business tool, we do not use advertising or cross-site tracking cookies. We do not sell your data, and we do not use cookies to build profiles of your web browsing history to serve you targeted ads.

3. Types of Cookies We Use

We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Services to operate, and we refer to these as "essential" or "strictly necessary" cookies.

A. Strictly Necessary Cookies

These cookies are strictly necessary to provide you with services available through our platform and to use some of its features. Because our application is a secure webmail and server management tool, these cannot be disabled.

Session Management: Keeping you logged securely into the Sendit Admin Console or Webmail interface.
Security: Preventing Cross-Site Request Forgery (CSRF) attacks and detecting suspicious login attempts.
Load Balancing: Ensuring your connection is routed to the correct server cluster for optimal performance.

B. Functional & Preference Cookies

These cookies are used to enhance the performance and functionality of our Services but are non-essential to their use. However, without these cookies, certain functionality may become unavailable.

UI Preferences: Remembering your Dark Mode / Light Mode settings and layout preferences.
Language: Remembering your preferred localization settings.

C. Analytics Cookies

These cookies collect information that is used in aggregate form to help us understand how our Services are being used or how effective our infrastructure is. This helps us improve the developer experience and application speed.

Tracking page load times and API response latency.
Identifying which documentation pages are most helpful to our users.

4. How can I control cookies?

You have the right to decide whether to accept or reject non-essential cookies. You can exercise your cookie rights by setting your preferences in your web browser controls. Since the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.

Please note: If you choose to reject strictly necessary cookies via your browser settings, you will not be able to log in or use the Sendit webmail or dashboard interfaces, as session authentication requires them.

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

6. Contact Us

If you have any questions about our use of cookies or other technologies, please contact our privacy team Connect Support - Click Here.